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July 23, 2008

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Basil Berntsen

Well, I'm not sure about collusion, but my beef is that Yelp seems to nurture the conflict of interest with their advertisers by playing politics. That and they refuse to go global before they're "ready"- I assume that's because they need someone in every city to play favorites.

Brownbook.net doesn't play favorites and they are global. That's why I bet on them :)

MuttNutz

I hate to disappoint the "yelpers" but the blinders have to come off.

Since when are small business owners your enemy? We are the foundation of your community, we employ your sons and daughters, your retired grandfather, and you think that just because Yelp is being criticized, called to the carpet that this is some master plan to censor you? Hate to break it to you but you ARE being censored. As a small business person in Seattle I want the reviews, I have all good reviews and one poor review but that said, they DO sensor your reviews. I started out with 12 5 star reviews, then got on bad (bogus) review, "Ok" I can deal with that but when I refused to pay to be a sponsor, suddenly that BAD review stays at the top of the page, and good reviews have now dwindled down to 9 reviews. Then a call to be a sponsor from Yelp, I decline, feeling like a hostage I again decline. My reviews dwindle down to 8 5 star reviews, the outdated one bad review still at the top.

Finally I write Yelp a letter, mail it, sprinkled it with some legalize and a week later, the bad review is removed, as it should have been because it violated all their policies which them seem to ignore. But my stars, you perhaps even your review my friend has been removed. Good reviews are not always posted and obviously at times even removed. So in a way, you, the Yelper are censored and I the business person are being cheated also. And by the way, Yelp IS a business too so if you to stick to us, the small businesses please include Yelp.

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